Foreign Exchange Inc

Lisa V.

Joined 4 months ago

I have been very happy with the service from Foreign Exchange. Rick and his son always do a good job of explaining any needed repairs, and they're much less expensive than the dealership. I have recommended them to family and friends.

Recommends

Shawn H.

Joined 4 months ago

I was starting to think it was impossible to get quality auto repairs on a European vehicle in the Dayton area without getting screwed around until I met Rick and the guys at Foreign Exchange. My BMW was fixed the first time after two other shops could'nt solve my problem after multiple attempts, and I consider the price reasonable given the time spent. Thanks guys! Strongly recomended.

Doesn't Recommend

Common Sense Consumer

Joined 2 years ago

Unethical business practices. Foreign Exchange listed a BMW on eBay. Although the reserve was not met, we were the highest bidder on the car. We called about the car, as a serious buyer, to talk about the buy it now price, confirmed the price, and told them we were driving nearly three hours to see the car right then. When we arrived, we were told that they sold the car twenty minutes prior to our arrival. They said they had sold the car to a regular customer who paid a deposit, but offered to let us test drive it anyway. We were led on. Once we test drove it and told them we really wanted the car and were disappointed it had sold, suddenly we were told the regular customer really had NOT paid a deposit after all, but had agreed to buy the car for $1,000 more than the original asking price that had been publicly listed on eBay and was confirmed over the phone. They said that they may be able to contact the guy and work something out for us. It seemed they were just jacking up the price thinking we would not drive that far and not leave with the car. We left! I would not recommend these folks to anyone. In fact, I am going to report them to the BBB for misrepresenting the car at a particular price. If someone paid a deposit on a car, would a dealer really chance someone else test driving it? Would an ethical dealer sell a car to someone knowing a serious buyer was driving nearly three hours to see the car? Please do not plan to drive a long distance to see a car you call about, they have no problem selling it out from under you or misrepresenting the car! If I could offer zero stars, I would. This is no way to treat customers.