Premier Lady's Fitness

08/11/09

If you don't need help, this gym is for you

by angie40

I joined this gym almost 3 years ago. Most of the equipment functions although it's not new and some are difficult to adjust because of age. I enjoy working out and feel better and the rate is fairly reasonable compared to other facility but you get what you pay for. In all my time there, I have had no assistance with workout routines or the machines. The person who signed me up got fired the next day, the next person "forgot" to "fill out" a routine for me, the next person just didn't have time, etc. If you ask for help, it is made clear you are bother and you will not get any smiles or hellos or offers of help. If you are young, slim and pretty, you will probably get attention from the fairly new male manager but other than that, don't expect any personal training. A few months ago, I actually got my hopes up a little because a new girl was walking around with a clipboard doing "surveys" regarding your experience with the gym. I told her my experiences and she said she would pass on the information to the new manager. I never heard a word. What she was really doing was collecting names to try to sell memberships. It's not filthy, it's not peeling paint, it's just a room with equipment to use. If you are ok with that, then join. If you need help or like to feel warm and welcome, don't join.

• Pros: Most equipment in decent shape
• Cons: Zero customer service, zero assistance, cold and unwelcoming

06/07/09

HORRIBLE PLACE TO JOIN

by Truthbetold

CARE SHOULD BE TAKEN IF JOINING ONE OF THESE PREMIERE GYMS. I HEARD THEY ARE GOING DOWN IN BUSSINESS. ITS UNDERSTANDABLE THE STAFF IS HORRIBLE THEY ONLY GOSSIP LIKE CRAZY. THE MACHINES ARE NOT WIPED DOWN AND NOT MAINTAINED-- MRSA IS JUST LOOKING FOR YOU. THY CON YOU INTO JOINING. AND THE OWNER OF THE GYM DOESNT EVEN SHOW HIS FACE WHEN THERE IS AN ISSUE. MONEY, GREED, SIN IS ONLY IN THESE GYMS. AND JEFF, JD, AT THE PREMIERE IF THEY DONT CHASE AFTER THE WOMEN AND GET THEM THEN THEY ARE BLACK LISTED AND ANY FALSE MOVE OR ACCUSSATION THEY CAN COME UP WITH THEY WILL. BE VERY CAREFUL OF THEM. AND THE PREJUDICE THEY HAVE FOR RACES, FAT MEN AND WOMEN, WHAT IS THE POINT OF JOINING THIS GYM. LADIES AND MEN READ THIS AND TAKE THIS AS A WARNING TO JOINING THEIR GYM. LA FITNESS AND NEO-LIMITS ARE WONDERFUL PLACES TO JOIN GO SEE THEM. OR IF FAMILY ORIENTED THE YMCA STILL WORKS ITS WONDERS. DONT GET CONNED DEAR FRIENDS. THEY WILL SIGN YOU AFTER THE 3RD DAY THERE IS NO 30 DAYS FREE TRIAL PERIOD. YOU HAVE BEEN WARNED. DONT MAKE THIS MISTAKE BY JOINING.

11/19/08

Sharon and Denise ROCK!!!

by AngelaA1

I've been a member of the club for 3 years and recently renewed my account. I had some issues with billing mix-up due to National Fitness problems; however, Sharton and Denise graciously fixed the mess and saved me mega bucks in the process!! These are great, caring people and the atmosphere at the gym is outstanding!! My daughter goes religiously and I, too, am finally on the road back to fitness. Thanks Sharon and Denise!!!!! You're the bright spots of Premiere! =) {{{HUGZ}}} Forever grateful, Angie A.

• Pros: Sharon and Denise/Staff are extremly helpful and compassionate!
• Cons: Billing through National Fitness...ugh!

10/09/08

If you want to be cheated....go to LADY PREMIER FITNESS

by Amydivva

I first heard bout 'Lady Premier' on my fav. radio station offering free summer member ship for the 1st two callers. I'm sure everyone who called was a winner. So I set off to the location where they made me pick up my free passes which was 25 min. away. I asked if I could pick them up at my closest 'LP' which was only 10 min...and I explained to them that I was very uneasy about going that far with my fussy newborn....but they insisted that I HAD to pick them up at the futher location.

The sales people had me put my baby in child care while they pressured me into sales. I told them I was really unsure that I wanted the membership...I just wanted to try it out.

They wanted me to fill out paper work and give my personal info. (a credit card number and s.s #) and they could tell I was very uneasy bout it....the woman reassured me it was safe and if I didn't want the membership, to send in a pink slip to the location that I was currrently at, after the trial period. NOTE. She told me to send it to the location that I was currently at! Because I had discussed not being able to travel that far with my baby to hand it to them personally.

I never tried the gym out....I sent the pink slip to the location to be canceled. I thought everything was taken care of until I saw that I was being charged monthly for the past three mths. for this membership!

I called and the staff was really rude and nasty, especially since they knew I didn't have the remaining paper work. They would not help me...pretty much saying "oh thats too bad, we are still going to charge you every mth. for the next year and half'. I tried to get a number to corporate and they claimed there was no number and she gave me an 800 number and it was some off the wall number, it wasn't real. She said, "Maam, you've been a member for 3 mths now"....and I told her to look and see how many times I went. NONE.

Very shady.....I found corporates number through a different location.

• Pros: Nothing
• Cons: Nasty, Lying, Pushy staff

06/30/08

Highly Recommended

by silverhair

I think Premier Ladies Fitness is great. I just renewed for 3 more years after being a member for the last 4. The best part is that it's all female, but there's lots of equipment, and it's especially impressive how many bikes, treadmills and ellipticals they have. It's also nice that there's lots of bottles of cleaners and paper towels to wipe the equipment down after use. The staff is nice, and I would highly recommend it.

03/21/08

I feel skinny again-Thanks Premier

by lovepremier

this is the cleanest club in town! when you walk in you are amazed at the amount of cardio equipment you have to choose from. I can walk, run, step, and bike . All together!! I have learned about how to properly workout. The staff has helped me reduce my stress levels and help me to loose stubborn belly fat and tremendously improved my self esteem !! i have gone from a size 14 to a size 5 , and l lost 62 lbs. I didnt do this on my own, the staff at premier helped me. I can tan, have my kids taken care of, take zumba, swim, workout. or just relax in the whirlpool, all in the same day, what more can you ask for!!!!!

• Pros: everything all under one roof
• Cons: false complaints on this website

03/15/08

BEST PLACE TO WORK/WORK OUT......

by TIREDWIFENMOM

First off I have read all the reviews. I was a member for years before I decided I would like to work here (Kettering). A lot of what I am reading is the frustration of contracts, results, equipment, etc.

First off, when you walk in the door and take the tour, etc, you are given the 30 day pass to freely use no matter what, but there is an incentive of becoming a member that first day. Believe me, I joined Bally's years ago and their prices are still sky high compared to what the regular price would be. You have the option of joining that day and saving ALOT of money, or you can use the pass, and make your decision later. If you sign it, you have 3 days to cancel. If you chose after a month that you don't want it, than you may have a problem. It is a contract after all.

Second, if you need results and are not getting them, ASK SOMEONE. We are there to help. If you do not tell us your concerns, we cannot figure it out on our own. Every body is different and so are the workouts. We have staff who are there to help. If you feel that you were not helped, talk to the manager. He or she may not be aware that you are not getting the attention you asked for.

Equipment, when you have hundreds of uses a week, on one machine alone, things are bound to break down. But I KNOW that we have a repair person there twice a week.

Staff Eating: You know we have to eat also, and sometimes we are busy and cannot take a regular lunch break, so sometimes we have to order our food in, but we always keep it in the break room and eat out of sight. We are human also. Sorry if you see us walk through on the floor on our way to the room.

Overall Value: Where else can you get Tanning, Childcare, Classes Zumba, pilates, etc. Pool, personalized attention and new friends for such a great value?

Please think about both sides. We are there to help you, you just have to let us know you need it. We have hundreds of members a day, we cannot read all of their minds. We Try to though :-)

02/19/08

best gym i have ever been to

by gericraves

i started going to the gym about two months ago and i love it the convience of the daycare hours is wonderful when i am a working mom. all the staff is just wonderful, they have helped me loss 4 1/2 inches and 3% of body fat in just one month that is great for someone that has never commetted to working out before. sure i have been to other gyms but i always found myself not going after about the secound time, i have went to this gym everyday faithful and spend about two hours there a day, it is such a comfortable enviroment. i just cant say enough good things about this gym

• Pros: every thing from the staff to the daycare, the facility, and classes
• Cons: the only cn would be if you dont join

02/17/08

Best in Area

by Gladijoined

This is my third year at Premier Ladies Fittness. I am always greeted with a friendly hello when I come in and have never had a problem with the equipment and there is always a well qualified trainer available . All my experiences with this location have been more than satisfactory to the point that I recommended this location to my daughter and grand daughter. Both ended up joining and to my knowledge are also happy with their decision to join. Of course there are occasional equipment breakdowns but this is to be expected and since the new management has taken over there has been more in the way of improvements. We were asked what needed to be improved and asked to be reasonable in our expectations some improvements take more time. We asked for rubber mats in the pool area and they were promptly put down .I have made many new friends, my doctor is pleased with my improved health and I feel great since I began working out I suppose that if anyone signed a blank contract they would also give a car dealer a blank check or signed a contract to puchase a car with out knowing the price or condition of the car being purchased.

01/07/08

Lousy Temperature Control

by diadk

I joined for the fitness classes, primarily Zoomba. I have taken several other types of classes as well. The instructors are good, some are outstanding. However, I am really tired of spending an hour of intense activity in a room with a temp of 80 degrees or more! (If you believe what the thermostat indicates, I've got a bridge to sell you.) We routinely steam up the mirrors. In a zoomba class last week, everyong's tennis shoes were squeaking because the humidity in the room was so high. Today my hands were slippery when doing push-ups on the floor. They place trashcans in the room under the AC ceiling vent because it drips. When a class complains about the heat, a staff member will finally come in when the class is almost over and turn up the air. This problem occurs no matter what season of the year. I have repeatedly voiced my frustration on this issue to the manager - promises are made, things may get better for awhile, but then shortly it's a veritable steam room again. When my year is up, I will be looking around to see what other options are available.